Entries by gmader

Shift the conversations and the results will follow

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I can’t say enough about the power of words and conversations. Changing certain conversations can change the course of your direction and results for the better or worse. People say that “Talk is cheap“. That is not true! Talk is very powerful, but we tend to make talk ‘cheap’ by speaking in ways that either don’t make any difference or that undermine what is important to us. For example: If a commitment we have or a project we are working on isn’t going well, complaining about it, or blaming others for why it isn’t working won’t make a difference and won’t change anything. In fact, it would most likely make things worse. Blaming others may […]

Don’t forget to count your blessings!

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This week, Americans are celebrating their Thanksgiving holiday. I am not an American, however, I love Thanksgiving and the opportunity it gives us to formally ‘give thanks’. We don’t count our blessings nearly enough and we definitely don’t express gratitude to the people we respect and love enough. We all could do a better job with this, no matter what country we live in. There is a quote from Swindoll that I like that says: “Life is 10% what happens to us and 90% how we react to it.” On a daily basis, we deal with circumstances and situations that give us the opportunity to choose our outlook, mood, and course of action. Sometimes we […]

Are you investing in building your team?

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If you were the manager of an NBA basketball team, or any professional sports team, with the best stars in the league, would there be any dilemma or doubt in your mind about the need for a coach? Would you think: “We don’t need to spend time on team strategies and team dynamics, they take away from individual players’ shooting practice or their chance to rest between games? And, if you were winning the playoffs, would you then feel that “We don’t need a coach because we are doing so well“? The answer is No, No and No! No sports manager in his/her right mind would think this way. And, by the way, it is […]

Agreeing to disagree is always a cop-out

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Too often I see the following scenario: A team meets to discuss issues that are critical to the organization’s success. The conversation goes on and on without resolution, as different people have divergent opinions about the best course of action. When the leader tries to bring it to a conclusion, they are no closer to alignment. They leave the meeting “agreeing to disagree.” Such meetings are worse than a waste of time, in fact, they can actually damage the organization, which is then no closer to making the necessary decisions and assuming responsibility for them. People stay within their comfort zones at the expense of moving the organization forward in new and dynamic ways. Take […]

It takes more than understanding change to achieve it

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I was invited to help a large global service company transform its bureaucratic, siloed and slow culture into an agile, cohesive and innovative one. In order to learn about this company, I interviewed around thirty managers and employees at all levels. They all pretty much told me the same things and highlighted the same issues, challenges, and obstacles that were getting in the way of greater performance and change. They all acknowledged that the organization was too siloed, that managers were too focused on their own area and not enough on the greater success. They all pointed at trust, alignment and communication issues between functions and businesses that were causing tensions, conflicts and hurting effectiveness […]

Don’t underestimate the power of intention

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I know too many people who don’t have the reality they want personally and/or professionally and they constantly complain about it, blame others or the circumstances for it and overall give excuses for it. In fact, when I asked one of them the question “How are you doing?” their response was: “Same shit different day!” I have heard different variations on that theme from others… Contrast that with a real-life story (no names) with two chapters: Chapter One: A sales team that was struggling with making their sales targeted numbers for a long time wanted a break. They had enough of wallowing in their sorrows. They wanted a breakthrough; they wanted to start winning and […]

Stop wasting time in worthless meetings

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I was working with two different organizations that were going through significant growth and change. One company had completed its second acquisition of a large competitor and was in the midst of integrating teams, products and strategies to optimize this significant change and growth. The other company had done such a great job in their core business of selling machines and hardware that they were expanding their market reach into adjacent areas of software development and consulting. This change required new capabilities, skills, processes and mindset. Needless to say, in both cases, there were many complex details for the leadership teams to debate, make decisions about and iron out both in their growth and change […]

Do not be afraid of the roller coaster of taking a stand

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Taking a stand is like putting on a fresh pair of glasses. You start seeing things more clearly. I was working with the middle managers of a global technology-based company. This group was suffering from a lack of internal cohesion and trust, plus communication issues between its members. These negative dynamics had been going on for so long that it was hard for the managers to tell if their trust issues were coming from personal relationship issues or from the fact that businesses and functions were simply not working together cohesively and effectively. However, one thing was clear to the managers – that their issues were hurting productivity, business results and morale in their wider […]

If you want your people to live the values, live them yourself!

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Every modern organization has cultural values that outline the type of culture and behaviors the CEO and his or her senior executives want to drive in their organization. The CEO and senior team are typically the ones who stand on the stage and share the values. Most CEOs only mention the values a few times a year in the formal company-wide events. In many cases, this happens because their human resource leader or communications manager adds it in their presentation deck. Some CEOs really care about the values. They see them as their personal endeavor; perhaps the legacy they want to leave behind them. These CEOs find any opportunity to mention, repeat and reference the […]

How to sustain your excitement with the change you want?

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Have you ever attended a really powerful and great strategic planning meeting at work where at the end of the meeting you felt truly excited, inspired and hopeful about the new future direction? But then you returned back to your day-to-day work environment and it wasn’t long before the routine, workload, churn and perhaps cynicism around you set back in and you lost that sense of optimism and excitement that you had in that meeting? So how do you sustain your excitement toward a new direction or the change you want to bring about? Here are a few practical suggestions: Speak to as many people as you can about it. The more people you will […]

Is “good” good enough for you?

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Here’s my high-level assessment of corporate and business teams: Many, perhaps most are dysfunctional or mediocre. Some are good. Few are excellent. Unfortunately – this report card doesn’t directly correlate with business results. I say “unfortunately” because pretty much every team talks about wanting to become more effective and some version of moving from “good to great” yadda, yadda, yadda.  However, for most teams this desire lives as a “good idea”, not a “must do”. If only great teams produced great results it would be easier for the dysfunctional and mediocre, and even good teams to confront and own the consequence of their inadequacy. But, things don’t work that way and there are a lot […]

Stop focusing on lagging indicators!

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I was supporting a technology company that was going through tremendous growth and change. They had ripped apart and restructured their entire business and they were working very hard on integrating the new pieces. Even though they were going through all this change they were given no relief from achieving their bold sales numbers. What made things worse is that they had fallen short in their few previous quarters. Needless to say, the pressure and stress were very high. Everyone was focused on achieving the next quarter’s results. But, a growing number of leaders were becoming frustrated. They felt that the short-term focus was part of the problem. They believed that the team’s single focus […]