Are you afraid to be articulate and clear?
Would you stay on an airplane that was about to take-off if the pilot said the following as part of their pre-flight announcement: “This is your captain speaking. We are about to take off, we’re just waiting for the fuel truck to finish refueling us. They had an issue with fuel earlier on, but I am confident they’ll give us enough fuel for our flight… In addition, as you can see the weather isn’t great out there. Nevertheless, we have a strong aircraft that can withstand the storm, let’s just hope we don’t encounter any lightning…” Would you put your brain, heart, eyes or any part of your body under the knife of a surgeon […]