Entries by gmader

Are you having courageous conversations?

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I’d like to share three true stories with you… True Story One: In a very large global financial service organization there was a strategic conflict between one of the lines of business and the regions, who were selling its products. The regions felt they were different. They knew their territory and customers best, so they wanted to control the sales process. But the business unit believed their products were meant to be sold through a consistent global program, which only they could do. Needless to say, this caused a lot of conflicts, tensions, and stress among the senior leaders. It was causing even more anxiety at the middle managers level as they felt stuck between […]

If you don’t have a clear outcome and someone who owns it, you have nothing!

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I was supporting a group of senior leaders in a global technology company to create breakthrough projects in a few key areas of their business in which they wanted to elevated performance. As a kickoff, I asked each of the project teams to present their ‘Starting Point Status’. Different projects were at different stages of maturity. However, they all shared a few common mistakes. One team outlined several initiatives, but it wasn’t clear what was the overarching outcome of their project.  So beyond the individual outcome of each initiative, I couldn’t tell if the initiatives they’d taken on were the right ones for this breakthrough project. Another team outlined the outcome of their project, but […]

You can’t have your cake and eat it too…

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Words are only cheap when we make them cheap. It’s no wonder concepts like “alignment” “empowerment” and “accountability” are considered faded clichés in most organizations. This is because leaders have abused these terms for so long by pronouncing them left, right and center at their convenience to present themselves as modern and enlightened leaders only to repeatedly not live up to their declarations and to the promise of these powerful leadership concepts. Many senior executives say they want to build greater trust with their team, but they are unwilling to invest the time to bring their team together in order to build that trust. Many leaders say they want to empower their people, but when […]

Take One Little Step…

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One little step stands between being courageous or being a coward. Literally! The difference between being courageous and being a coward is – Action. If you are committed to an outcome or direction that is beyond your comfort level and you take action toward it, you are courageous. If you don’t – you are a coward. If you are committed to an outcome of direction that is beyond your comfort level most likely you will be afraid; you will have anxiety and/or nervousness about your ability to succeed. You will have moments of doubt, second-guessing yourself and even moments in which you will regret having committed to the direction. You will definitely be tempted to […]

What kind of leader do you want to be?

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The CEO of a large global service organization was a very strong and tough leader. This enabled him to drive, almost single-handedly, significant and impressive changes in the structure, performance and market position of this organization. His leaders admired the CEO for his bold leadership and the progress that he was driving. However pretty much all of them also felt intimidated by his strong personality and assertive and decisive leadership style. The CEO stated that he wanted his leaders to be engaged and co-own and co-lead the company with him. However, in reality, he had such strong views about the business – which were often the right ones – that he infrequently actually listened or […]

Stop buying into people’s complaints and excuses

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When you take on a bold initiative or outcome most of the time in the beginning people will be excited about it. They will envision and imagine the new and improved future state with all its benefits to both the company and them. Hope will be high, and many will genuinely believe that they will make things better. They will also get excited in the beginning by seeing their leaders genuinely committed to the change and open to everyone’s engagement and contribution toward it. But like in a marriage, after a while, the honeymoon period will be over, and you will have to keep regenerating and refueling people’s energy, enthusiasm, and commitment to the cause. […]

Can you tolerate things getting worse before they get better?

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Consider this rare and true example: A sales team of a technology company was struggling to achieve its objectives. Team members worked long hours, including weekends and holidays to meet their numbers, everyone felt overworked and stressed and needless to say “work-life balance” was a big issue.  The General Manager of that organization, who was a bold, demanding and strategic leader, came out with an edict to transform his team’s predicament: “No one was allowed to work past 8pm on weekdays or at any time on the weekend.” He made it clear that everyone was still expected to deliver their numbers, and that offenders of his new instructions would suffer the consequence. At first, people […]

Are you just expecting results and progress or relentlessly driving them?

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If you want to achieve a bold outcome or drive a new reality and change in 2019, don’t expect your desired outcomes to just happen, cause them to happen! This statement may sound over simplistic, obvious and common sense to you. However, I cannot tell you how many times when I work with organizations even at the senior levels, where I see people frustrated because they did everything, they believe is needed in order to get the result and it still didn’t happen. Alternatively, they put in place the process, metrics, milestone and/or alerts to achieve the result and they have been tracking them on a frequent basis or they instructed their team members to […]

Is your team showing up aligned in public?

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A senior executive of a large global service organization, whom I was working with, was sharing with me the challenges he and his peers were having in being able to address key challenges and opportunities as a senior executive team, through open, honest, authentic and courageous debate. The collective trust wasn’t there and as a result, the senior leaders either avoided dealing with key challenges or when they had the opportunity, they weren’t honest enough to reach resolution and alignment. Needless to say, the senior executives often left the Executive Leadership Team meetings feeling dissatisfied with their outcomes and frustrated about the lack of debates and alignment. It was hard for the senior executives to […]

Make 2019 the best year ever!

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I love new beginnings. Starting a new year, chapter or phase brings with it new possibilities and hope. Whether you want to improve your financial situation, increase your health or fitness, find true love or find your dream job, at the start of a new cycle we often feel that we have another chance to realize our goals—including those we tried but didn’t achieve before. I find this space of possibility and opportunity extremely empowering and exciting. However, in order to truly experience a fresh start, you have to first understand and accept the fact that new possibilities and hope exist in your own heart and mind, not in the real world. In fact, your […]

Complete 2018 in a meaningful way

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Completing a chapter effectively can be a meaningful and powerful endeavor if you approach it with a deliberate and conscious mindset. Unfortunately, most people tend to focus more on starting a project and executing it, and when it reaches its end, they just move to the next one. We tend to underestimate the power and value of completing things effectively, not merely finishing or ending them. The dictionary defines ‘Finishing‘ as ‘Bringing a task or activity to an end. It defines ‘Completing‘ as ‘Making something whole or perfect’. You don’t have to do anything for something to end. It is the nature of any cycle. Things begin, go through their evolution and end. A year, […]

Are you addicted to your smartphone?

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I spent a few days on the beach in Miami with my wife, and I couldn’t help but be shocked by people’s behavior with their smartphones. My day started early at the gym with a small handful of exercisers. Even at 7am many of the exercisers were glued to their smartphones for the entire duration of their exercise. People were walking on the treadmill and cycling on the bike while being completely immersed in their smartphone for 90 minutes, without lifting their eyes from it. At breakfast I saw a few couples and families sitting around the table, everyone with eyes glued to their smartphone as they were eating, with an occasional brief exchange of […]