Don’t accept cynicism and resignation

Early June 2014 I published an article in the online Careers in Government publication called It takes courage to say NO to cynicism and resignation. I also posted a blog about the same topic on April 10^th, 2014.

As you can tell, I feel passionate about this topic. I believe we were all born with the innate ability and right to express ourselves, live a life of meaning, and be fulfilled and happy. Unfortunately, so many people don’t live and behave this way, especially in organizations.

I was facilitating a session with 150 managers of a highly unionized division of a well-known technology company.  During the introductions a veteran supervisor stood up and introduced himself in the following way: “My name is Bill. I don’t remember how long I have been here, but I have 64 months to go” and he sat down. The room went silence but you could hear the cynical giggles spreading throughout the crowd.

With more than 30 years under his belt, Bill was clearly uninspired, cynical and resigned. I could imagine him coming to work every day opening his locker and marking off another day on his hanging calendar. I would describe his mindset as equivalent to a “prisoner doing time.”

I wish I could tell you that Bill is the exception. So many people seem to feel powerless and unable to make a difference in their job on a daily basis. I often ask people at all levels of organizations this question: “Do you feel you can make a significant difference in shaping the things that are most important to you; things like the priorities of the organization, the collaboration of teams around you and the overall morale and excitement of their teams?”

People have great insights and ideas about how to improve things and how to make their work environment more productive and enjoyable. But they often don’t feel they can apply these ideas and make the difference they truly want to make.

When people stop believing that things can change they tend to get discouraged and disengaged. They stop pursuing certain opportunities and challenges. A very small minority of people physically resigns and leaves. But, most don’t. A few people make feeble attempts to change things only to find themselves thwarted, hence falling back into line.

But, most people simply continue about their jobs with minimal enthusiasm, ownership and drive. They are physically there but often mentally checked out. They come to meetings but don’t speak up, volunteer their ideas or take risks. They comply and survive but don’t lead, express themselves or thrive.

I am not trying to portray an overly harsh and gloomy picture of reality. This is the norm in most organizations, even the most successful ones. I see it everywhere.

The good news is that we NEVER have to settle for this predicament. We can ALWAYS make the choice to take a bold stand and not accept or adopt the cynicism, resignation and negativism that surround us. We can fully express ourselves and communicate authentically and effectively at all times.

It does take courage to say NO to negativism, cynicism and resignation – at work and in life – to ALWAYS stand for optimism, possibilities and your ability to make a difference. But, that space is fully available for us.

Here are a few tips on how to stay positive and empowered:

• Be courageous. If you want to be a leader and say NO to cynicism you need to be courageous and take a stand. Courage is not the absence of fear, but rather embracing your fears and acting in a way that is true to your values and commitments, even if people around you are in a different space.
• Don’t engage in negative conversations. Don’t entertain, engage in or initiate negative or cynical conversations around you. These are toxic and cancerous to the organization but more important – to you personally. If you want to make a difference address issues and complaints directly with the appropriate people. If you don’t intend to address certain issues don’t contribute to the background noise about them.
• Associate only with positive, like-minded people. When you associate with cynical people it will pull you down. If you associate with like-minded positive people it will pull you up and keep you in good shape to contribute and make a difference.
• Live up to your stand. Look for little things to do every day that express your commitment and forward your stand to make a difference. There is a great quote by Eleanor Roosevelt that I love: “Do one thing every day that scares you.” Follow her advice and you’ll become better and better at it.

Gershon Mader

Founder and President of Quantum Performance Inc., a management consulting firm specializing in generating total alignment and engagement in organizations.

His work has encompassed a broad range of industries including banking, telecommunications, manufacturing, entertainment, real estate, retail, startups and non-profits.