What Can Executives Do To Drive Employee Engagement?
In the last three posts on the topic of organizational commitment we looked at evaluating your companies level of commitment, the way two different CEO’s handle commitment and examined the warning signs for lack of employee engagement and commitment.
In this final post of the series we asked a few other authors to give us their take on the topic: WHAT CAN EXECUTIVES DO TO DRIVE EMPLOYEE ENGAGEMENT? Here’s what they had to say.
“Manage your inner control freak. You can’t — and won’t — inspire employee engagement and commitment unless you loosen the reins and let go of control. As a leader, you are there to champion the vision and keep people focused on the big picture. Beyond that, you need to sit back and allow others to drive the process. Fact is, your organization’s success is a story that everyone must create and own.” Jill J. Morin, author of Better Make It Real: Creating Authenticity in an Increasingly Fake World.
“Managers who are perceived by their employees as strong listeners have been shown to create work environments with higher levels of employee motivation, better relationships among coworkers and increased levels of productivity — all drivers of employee engagement. When managers listen to employees they begin to understand their passions, strengths and ambitions, and the possible ways these may be integrated with work. Listening helps employees feel understood and valued by their manager and demonstrates that managers are open to new ideas and collaboration (additional drivers of engagement). Listening is the core capability to enable managers to connect, engage and create higher levels of employee performance.” Erik Van Slyke, author of Listening To Conflict.
“If executives really want their employees to be committed, they must clearly communicate the mission statement of the company and ensure that everyone in the organization understands how his or her role contributes to that mission. Understanding that provides meaning for the employees in what it is they do. Too often, there is an environment of them versus us rather than a ‘we’re all in this together’ mindset. That is the mindset that leads to engagement and commitment. Kellie Auld, contributing author for Creative On boarding Programs.