What is the most important aspect of any Organizational Transformation?
In most organizations, when people talk about Organizational Transformation, they typically mean a major reorganization or restructuring, a process re-engineering initiative or a system and tool upgrade. These things are very important, and at specific times in the evolution of a company they may be just what the organization needs in order to reach the next level. However, I have seen organizations with best-in-class processes, systems and tools struggle to achieve great performance and results. And I have seen organizations with barely-adequate processes, systems and tools achieve extraordinary results beyond expectations. Why is this the case? The reason is that even in today’s increasingly digital and technology-oriented environment, no matter how high-tech your business is […]