Are you making progress every day?
I was facilitating a session with a group of managers in a global technology company. We were a few months into their change initiative and I wanted to find out how things were progressing since we started. I asked them to take a few minutes and come up with a list of the areas where they have seen progress and improvement since we started. One of the managers threw out a cynical comment “Well, that list will be short!“. As it turned out their list of accomplishments was actually not short at all. In fact, they had made admirable progress in many key areas. However, when we got to the list written by that same […]