Be compassionate!
When others that you care about behave in a selfish, inconsiderate, thoughtless or other unkind ways that upset you, don’t react harshly, don’t retaliate and don’t act with vengeance.
Instead, stop… breath… think… If you have to, bite your tongue, count to three before you say or do anything. Then look deeper into what caused them to behave in a bad way.
As hard as it may be to see this in the heat of the moment, very often, those who behave badly are in pain themselves; they are suffering, they are upset, they are calling for help, love, attention and/or support.
If you can detect these dynamics it will give you a new course of action. Instead of reacting to the delinquent symptoms you will be able to make a difference and touch the human source.
Instead of expressing anger relay openness and understanding.
Instead of screaming and shouting, speak softly and gently.
Instead of blaming and accusing, seek to understand their burden so that you can support them.
If you want to be powerful respond to bad behavior with kindness, or as someone recently put it: “When they go low, you go high!”
“Agreeing to disagree” is leadership failure
/in Leadership Development, Living Courageously, Organizational Culture, ProductivityHow many times have you sat in a senior team meeting where the conversation went nowhere? The debate gets heated, people defend their positions, personal preferences surface, and when it’s time to reach a conclusion, everyone is exhausted and no closer to an aligned decision. Someone says, “I guess we’ll have to agree to disagree.” And the room nods. Meeting over. On the surface, it sounds civil and respectful. In reality, it’s one of the most damaging phrases in leadership. “Agreeing to disagree” is never an acceptable conclusion. It’s always a collapse. It signals that the team has chosen comfort over courage, ego over ownership, and personal preference over collective responsibility. And the cost is […]