Communication
Is your team’s communication candid, transparent and courageous?
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Most teams are not good at having the tough, uncomfortable conversations, even if it is necessary for a really important cause. Furthermore, most people are not good at giving honest and direct feedback…
Stop using the “S” word!
If I'd received a dollar every time I heard someone say "We should do X…” or “We should stop doing Y…” I would be very rich!
And, if I received a dollar every time the person saying “We…
Don’t overlook the power of authentic conversations
I was participating in a meeting of the senior leadership team of a leading technology company. The leaders were discussing important strategic and operational topics that are critical to the future of…
Can your team handle tough conversations?
If you want to know how powerful your team is, just see how team members deal with sensitive and tough topics.
Sensitive and tough topics are any subjects that require the leaders and team members to…
Why are people so afraid of bluntness?
What is wrong with being blunt?
Most people generally tend to avoid being too blunt. However, in many organizations bluntness is non existent and in most organizations Ambiguity and Vagueness are an…
Are you staying on top of your communications?
Recently I wanted to get some additional phone and TV services from my cable provider, so I called them up and after being passed along from one agent to another I finally asked to speak with a supervisor.
After…
What are you out to prove?
Being a leader means adopting a certain point of view about people, circumstances, opportunities and challenges. It means being oriented around perspectives and conversations that promote and generate…
If you don't have goodwill, you don't have anything
When making agreements with others what is more important, having an ironclad contract or an atmosphere of goodwill to live by?
Obviously, the right answer is “both” However, hypothetically, if…
Success through Rigor, Clarity and Responsibility
I received a few reactions to last week’s blog about not expecting what you haven’t been explicitly promised. Explicitly being the key word here. One of the comments said: “How do you deal with situations…
Stop expecting what you haven’t been promised
Having hopes, dreams, and expectations is a good thing, for the most part. However, sometimes having expectations can be a source of disappointment and frustration.
We have expectations in most areas…
Don’t ask if you don’t want to hear the truth
I was attending a senior leadership team meeting of one of the key functions of a large global technology company. The function's leader, in his attempt to improve the team's alignment with, and in support…
Are you having or avoiding the courageous conversations?
The senior leaders of a large and successful technology company I was working with wanted to improve their overall effectiveness as a team, including their communications and meeting productiveness.
The…